Tidy by KV

Terms & Conditions

Tidy By KV offers a Professional Decluttering and Organising service. I would be working alongside the client to offer support and encouragement. All work is directed by the client as are any decisions about what to donate or dispose of. Organising and Decluttering is a thinking process that assists you to make decisions about what to keep and what not to.

Tidy By KV is not a cleaning or a moving service. I will be working alongside you and give you calm and practical advice about your space and help you organise it in a way that will create clutter free space for your needs. You are the decision maker and you are never encouraged to lose anything you truly value. Tidy by KV does not accept liability arising from the disposal of any item(s) where it is later claimed to have been wanted or valuable.

Whilst we will always endeavor to handle your property with the utmost care, we will not accept liability for any loss or damage, during the course of providing the service. We rely on you (the client) to ensure that you have suitable and appropriate insurance for any potential damage caused.

Prior to our appointment, the client should disclose any information relating to the working environment that might put us at risk of harm or damage to health.. Please assess the safety of any equipment that we may use, such as step ladders etc.

If at any point I recommend the services for other service providers to you, I will not accept any responsibility for their performance nor liability for any fees payable for their services.


All conversations are kept completely confidential. The only circumstances in which your information may be shared is if you choose to allow Tidy By KV to post before and after photos on social media.

All information is kept completely confidential. The only circumstances in which your information may be shared is:

  • If there appears to be a risk of harm to yourself or anyone else.
  • If you have other professionals working with you, and would like me to liaise with them.
CHARGES AND PAYMENT TERMS

Bank transfer or card payment are the preferred payment method, other methods will be accepted. A 50% non refundable deposit is required on booking a session. The balance of the payment should be made at the end of each session.

Breaks/ rest times are included within the session time.

For trips over 15 miles in both directions, expenses of 47p per mile for the additional distance will be charged. Any parking fees incurred in providing the Services will be invoiced to the client. 

Session length will be agreed at the time of booking, however if you (the client) requests an extension of the session time, the additional hours will be charged at the usual hourly rate (to the next nearest half an hour).

 
CANCELLATIONS AND ALTERATION OF HOURS

You have the right to cancel 48 hours before the session. The 50% deposit payable on booking is not refundable.

Cancellation on the day of the booked appointment will incur the full fee.

 
RISK AND SAFETY

Please note that any risks associated with decluttering activities are your (the client’s) responsibility. I will require your address to ensure that I am able to arrange emergency help for you if it were needed.

 

COVID-19 ADDITIONAL CONDITIONS

I will offer to wear a face covering should the client feel more comfortable. Please keep the house well ventilated and with open windows if possible.

Following work being carried out, if either party subsequently tests positive for Covid-19 neither party will be held liable.